24/7 Hour Digital Channels
We know you have a lot to cover each day, so we are busy creating ways for you to do it on your time, wherever you are.
Welcome to VM Group, where all dreams are worth pursuing
Financial well-being is for everyone, we’ll help you to build yours with the power of VM.
Convenience
We know Accessibility and Convenience is the way forward. As such, we have created a digital access point where you can utilize digital devices to fully access our services and products.
Saving You Time and Money.
Our digital channels are designed to help you to save time by giving you access to easy ways to do business with us anytime, anywhere.
That way you can spend more time doing the things you love.
Online Banking
We have condensed the face to face banking experience into a few easy steps and made it available to you online. Now our VM members can access and manage their funds as long as they have internet access and a registered account to our online portals.
Appointment Booking
Skip the line and schedule an appointment right here online. Get a specified date and time for your consultations so your local VM branch visits may become more efficient and productive.
Video Banking
Video Banking lets you talk to us face to face from your phone, tablet or computer. It’s simple to use and 100% secure as we verify your identity on the call before discussing your accounts and personal information – just as we would in person or over the phone.
- New Customer Account Opening
- Open a new account online, from the comfort of your home or office
- Choose any of the following accounts: Savings Accounts, Certificates of Deposits, iSave Accounts, iSave for Home, VM1 Simplified Account, Approved Retirement Scheme Account
- Whether you’re a new or existing customer, or seeking to open a joint account
- Start a new application and return to complete it at a later date
- Fast turn-around time (within 2 working days)
- Bank Online (Personal & Business)
- Track account balances
- Transfer funds locally & overseas.
- Make bill payments
- Trade foreign exchange
- Access via desktop and Mobile App (for personal)
- Pensions Management
- Track accumulated balances
- View beneficiary information
- View pension statements
- View contribution history
- Investments Management
- Track account balances and account activity
- Set financial targets
- Request purchase / sale of stocks
- Access statements
- Request transactions
- Unsecured Loan by Carilend
- Access up to $3,000,000
- Use for any purpose
- Apply anytime
- Fast loan turnaround
- Consumer Loans Portal
- Borrow $3,000,000 to J$5,000,000 in unsecured loans
- Get an auto loan, minimum of $500,000
- Up to 100% financing on auto loans
- Apply anytime
- IPO / APO Management
- Subscribe for IPO’s and APO’s
- View account details
- Link JCSD accounts and addition of joint account holders
- Download of prospectus
- Cancel IPO applications
- Service Requests
- ABM and/or POS Transaction Dispute
- Account Closure and Wire / Direct to Account / RTGS
- Account Statement Request
- Balance to Close Mortgage
- Direct to Account
- Lost or Stolen Card and/or Transaction Dispute
- Missed Repayments/Enquiries
- Mortgage Service Request
- New Account Application – Indiv. – UK Resident
- Notice to Pay Principal
- Peril Claim
- Standing Order Amendment / Request Form
- Transaction Dispute (e.g. Teller, Online Banking)
In-branch
These channels are in-branch and are designed to reduce your wait time at your preferred location.
- Appointment Scheduling
- Loans: mortgage, auto, cash secured & unsecured
- Accounts: savings & time
- Deposit (Drop) box
- Foreign currency cash
- Foreign currency cheques
- Local currency cheques
- Automated Banking Machines (ABMs)
- Cash deposits
- Withdrawals
- Loan payments
- Transfer to your VM accounts
Our experts are here to serve you.